C
$59M Incremental revenue
Customer Profitability Engine
$59M incremental revenue through data-driven pricing and cross-sell
Power BIAzure Data LakeDAX
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Copenhagen, Denmark
Chandramauli
Govind
For more than 16 years, I've worked with leaders facing the same challenge. Decisions slow down because teams don't trust the numbers and the opportunities get missed while discussions focus on whose numbers are right rather than what action should be taken.
I help organizations create clarity by building trusted analytics products, performance frameworks, and governance models that help people align on the facts and focus on what to do next.
Student of business systems and decision making. Builder of products, teams, and trusted partnerships.
Father to two beautiful daughters and husband to a wonderful wife.
$59M
Revenue generated
10K+
BI platform users
95%+
On-time delivery
16
BI products
Background
About
“In God we trust; all others must bring data.”— W. Edwards Deming
I enjoy taking complex problems apart, identifying the few things that matter, and building practical solutions that people trust and use.
Over the years, I've learned that symptoms are often mistaken for problems. Declining margins, missed targets, low adoption, customer churn, or rising costs may signal that something is wrong, but they rarely explain why. The real work begins by understanding the factors underneath and separating causes from effects.
I've found that teams often move quickly toward solutions while working from different assumptions about the problem itself. Taking the time to frame the problem correctly creates alignment and usually leads to better decisions, stronger execution, and more sustainable outcomes.
That's why I spend as much time understanding the question as I do building the answer.
Based in
Copenhagen, Denmark
Current employer
A.P. Moller – Maersk
Career start
2010
Education
PGPM-Ex (Executive MBA), Great Lakes B.Tech Engineering, UPTU
Certifications
Lean Six Sigma Black Belt Prince2 Foundation ITIL V3 Foundation
Languages
English · Hindi · Danish (learning)
Selected Work
Projects
Data products built and led at Maersk — click any card to read the full story.
F
17% Schedule reliability improvement
FMT Vessel Dashboard
Unified vessel performance view across Fleet, Safety & Resilience, and Asset Management
Power BISQLAzure
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M
9 Customer segments
Marketing AI/ML Platform
Customer segmentation and dynamic attribution across 130+ countries
Machine LearningAzure OpenAIPython
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C
300 FTE Capacity unlocked
Cost-to-Serve (ABC) Model
Activity-based costing across 50+ processes to unlock ~300 FTE capacity
Azure DatabricksPower BIActivity-Based Costing
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A
43% User adoption increase
AI-Powered BI Chatbot
Enterprise Copilot chatbot expanding governed BI from 7K to 10K+ users
Microsoft CopilotAzure OpenAIAzure Foundry
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P
87% Forecast accuracy
Pipeline Bridge
Forecast accuracy from 80% to 87% across Maersk's $12B LnS portfolio
Power BIAzure Data LakeDremio
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Impact by the numbers
$0M
Incremental revenue generated
0+
BI platform users
0%
On-time roadmap delivery
0
Commercial BI products
0 FTE
Capacity unlocked
0+ yrs
Career experience
Writing
Articles
Thinking out loud on data products, BI strategy, and what actually works in practice.
Expertise
Skills
A blend of technical depth, product craft, and leadership built across 16+ years in data-driven organisations.
What I build with
Power BIDAXSQLAzure DatabricksAzure Data LakeAzure Data FactoryDremioPower AppsAzure OpenAIMicrosoft CopilotJIRA
How I run products
Agile deliveryDemand governanceOKR settingRoadmap prioritisationDiscovery and framingMVP definitionStakeholder alignmentGo-to-market
How I lead teams
People leadership (direct + dotted line)Lean Six Sigma Black BeltCross-functional alignmentChange managementExecutive reportingLean coaching
Career
Experience
16+ years building data products and analytics platforms across logistics, healthcare, and telecoms.
A.P. Moller – Maersk
Senior Manager BI Product – Commercial
Feb 2024 – Present
Copenhagen, Denmark
- ·Lead a portfolio of 16 Commercial BI products with 5 Product Owners (direct) and 12 data engineers (dotted line) across Copenhagen and Dubai.
- ·Delivered 95%+ on-time roadmap across 40 stories/sprint, reducing post-release escalations 70% and improving stakeholder CSAT ~7%.
- ·Launched Maersk's first enterprise AI-powered BI Chatbot (Microsoft Copilot + Azure Foundry), expanding governed BI adoption from 7,000 to 10,000+ users.
- ·Built the Customer Profitability Engine generating ~$59M incremental revenue and the Cost-to-Serve ABC model identifying ~300 FTE capacity for reallocation.
- ·Led the Commercial BI team to formal recognition as Preferred Analytics Partner by the Chief Commercial Officer and Commercial ELT.
Power BIAzureAgileProduct StrategyPeople Leadership
A.P. Moller – Maersk
Senior Transformation Partner
Nov 2022 – Jan 2024
Copenhagen, Denmark
- ·Standardized 30+ KPIs and master data definitions across global regions, improving SLA compliance 30% and reducing process variance 70%.
- ·Migrated eVMS and Coaching Tracker from Excel to Power Apps; achieved 87% adoption among 176 Global Process Leads and improved eVMS CSAT 50%.
- ·Led HR Analytics transformation from -56 NPS baseline using driver analysis and segmentation to redesign SLA governance.
- ·Delivered Lean coaching across 450+ professionals in 15+ cohorts; 100% adoption, 5.0 CSAT.
Process GovernancePower AppsLeanHR AnalyticsKPI Standardization
A.P. Moller – Maersk
Manager BI, Analytics & Reporting
Aug 2020 – Oct 2022
Pune, India
- ·Led 7 BI Business Analysts across India and the Philippines; migrated 250+ legacy reports to Azure Data Lake within 12 months with 0% attrition.
- ·Replaced manual Excel distribution with self-service Power BI and automated refresh, reducing manual effort 50%.
- ·Trained 25 BI professionals in Statistics and Agile; drove 100% Power BI adoption and enabled 12 enterprise POCs with ARIMA time-series models.
Power BIAzure Data LakeTeam LeadershipAnalytics Training
A.P. Moller – Maersk
Senior BI Business Analyst
Jun 2019 – Jul 2020
Pune, India
- ·Redesigned the FMT Vessel Dashboard for 350+ captains (11,000+ crew): schedule reliability +17%, high-risk breakdowns -29%, 56 man-hours/month saved.
- ·Built Pitstop and Bunker Optimization dashboards (Power BI POC) reducing unplanned maintenance 30% across SEA and China within 6 months.
Power BIFleet AnalyticsSQLPOC Development
Allscripts Healthcare LLP
Senior Operations Consultant
Sep 2014 – Jun 2019
Pune, India
- ·Drove the TouchWorks EHR analytics roadmap, replacing SSIS/Excel with Power BI and improving customer CSAT 27%.
- ·Led a Lean Six Sigma Black Belt transport initiative delivering USD 100K savings in 3 months and improving on-time ride performance 43%.
Power BILean Six SigmaHealthcare ITEHR Analytics
Tech Mahindra (Client: British Telecom)
Business Analyst
May 2010 – Sep 2014
Noida, India & Ipswich, England
- ·Delivered revenue assurance analytics and RFT/CT process improvement for British Telecom using SQL and Excel-based analysis.
- ·Conducted time-motion studies on-site at BT UK headquarters in Ipswich, supporting process improvement programs across BT's UK operations.
SQLExcelRevenue AssuranceProcess Improvement
Get in touch
Let's talk
I'm actively exploring what's next — senior data product and analytics leadership roles where the work connects directly to how a business makes decisions. If that sounds like something worth a conversation, reach out.